TR1P Support

Get help with tracking, trips, stats, or your account.

Use the form below to reach support for bug reports, TestFlight issues, trip detection questions, privacy requests, or premium access problems.

Contact support

We will reply to the email you provide. For the fastest help, include your device, iOS version, and what happened before the issue showed up.

Email

support@tr1p.app

Use this for direct questions, bug reports, TestFlight access help, or privacy requests.

Common topics

  • Trip detection did not start or stop correctly
  • Missing route, distance, or speed data
  • Premium insights or free unlock issues
  • Share card or archive/delete action questions
  • Privacy, data export, or deletion requests

Helpful details

  • iPhone model and iOS version
  • TR1P app version
  • Whether Background App Refresh and Location access are enabled
  • Approximate date and time of the issue